Privacy Policy

Last updated: [INSERT DATE HERE]

1. Introduction

We take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal data in accordance with the EU General Data Protection Regulation (GDPR) and applicable German law.

2. Data Controller

Name: Alexander Steinmoeller
Address: Zuelpicher Strasse 40, 50674 Cologne, Germany
Email: hello@suppmind.com

3. Personal Data We Collect

We collect personal data that you provide to us directly, as well as data collected automatically during your use of this website.

3.1 Data You Provide to Us

This includes information you enter in forms such as your name, email address, and any message content you submit via contact or subscription forms.

3.2 Data We Collect Automatically

We automatically collect technical data such as IP address, browser type, referring URLs, pages visited, and timestamps through our analytics and hosting services.

4. How We Use Your Data

We process your data for the following purposes:

To provide and operate the website
To respond to inquiries sent via contact forms
To analyze site usage and improve the user experience
To manage newsletter subscriptions and email communication

5. Legal Basis for Processing

The legal bases for processing your data are:

Art. 6(1)(a) GDPR – Consent (e.g., for newsletter and analytics)
Art. 6(1)(b) GDPR – Contract performance (e.g., handling inquiries)
Art. 6(1)(f) GDPR – Legitimate interests (e.g., ensuring website security and functionality)

6. Analytics and Tracking

We use analytics services to understand user behavior and improve our site, only if you have provided consent via our cookie banner.

6.1 Vercel Analytics

Our site is hosted on Vercel, which may collect aggregated and pseudonymized data to provide performance and usage insights. No personal identifiers are stored.

6.2 Google Analytics

We use Google Analytics with IP anonymization enabled. Cookies may be set to track user behavior and interactions. Data is processed only after consent. You can opt out using the browser add-on: Google Opt-Out.

7. Contact Forms

When you use our contact form (powered by Freeform), we collect the data you enter (e.g., name, email, message) to respond to your inquiry. This data is not shared with third parties unless required by law.

8. Email Marketing

We use Mailchimp for newsletter subscriptions. You will receive emails only after confirming your subscription via double opt-in. You may unsubscribe at any time via the link in each email or by contacting us directly.

9. Data Sharing and Third Parties

We share personal data only with service providers that help us operate this website, including:

Vercel (hosting and analytics)
Google (Google Analytics)
Freeform (form handling)
Mailchimp (email marketing)

All partners are bound by data processing agreements in compliance with GDPR.

10. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable law.

11. Your Rights

Under the GDPR, you have the following rights:

Right to access
Right to rectification
Right to erasure
Right to restrict processing
Right to data portability
Right to object
Rights related to automated decision-making and profiling

You may exercise these rights by contacting us at hello@suppmind.com.

12. Data Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

13. International Data Transfers

Some data may be transferred to countries outside the EU (e.g., the United States), especially when using Google or Mailchimp. We ensure that appropriate safeguards such as Standard Contractual Clauses are in place.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version is always available on our website. Please check back periodically for changes.

15. Contact Information

For questions about this policy, please contact:
Email: hello@suppmind.com